FAQ
How can I place an order?
You can easily place your order through our website by selecting your favourite saree, adding it to the cart, and completing the checkout process.
Are your sarees authentic pure silk?
Yes, Saanshi Silks offers authentic premium silk sarees, including pure Kanchipuram sarees and handpicked weaver collections.
Do you provide worldwide shipping?
Yes, we offer shipping across India and international delivery for selected locations.
Will the saree colour look exactly the same as the website images?
We try our best to display accurate colours and details. However, slight variations may occur due to lighting, photography, and screen settings.
Do you accept custom weave saree orders?
### Do you accept custom weave saree orders?
Yes, we accept custom weave saree orders based on design and weaving requirements. Since each saree is specially crafted by skilled weavers, the processing and weaving time may take approximately 15 to 30 days depending on the design complexity and availability of materials.
How can I contact customer support?
You can reach us through our website contact form, WhatsApp, or Instagram for any product enquiries or order assistance.
How should I care for silk sarees?
We recommend dry cleaning and proper folded storage to maintain the elegance, shine, and longevity of your silk saree.
Do you accept returns or exchanges?
Please refer to our Return & Exchange Policy page for detailed information regarding eligibility and conditions.
